1. The Information We Collect
We may collect and process the following information about you:
Information You Provide to Us
You may provide us with information by filling in forms on our website, our partners’ websites, communicating with us via email, talking to us on the phone or corresponding with us in any other manner.
This includes information you provide when you browse our website, register for an account, purchase from us, and when you contact us for other reasons.
Information for Your Account
To open a free account at TheBestDesigns.com, you must provide your first name, last name and email address, and you will also need to create a username and password for your account. After creating an account and logging in, you will be asked for more information, depending on how you are using this website.
If you are an agency or web designer submitting a website, and you choose the option to include your Designer / Agency information in our Designer Directory. Then you will be asked for your agency name, agency website, city, state, country, the year of your freelancing or agency’s establishment, a description of your services, range of budgets that you work with, an optional link to your Twitter account, an optional link to your Instagram account, keywords of your services for searches from visitors in our Designers section, and whether you work as a freelancer or an agency. You can also provide a photo of your office space which we will use with your Designer listing.
When We Communicate
When you communicate with us for customer service or other purposes, by email or any other methods, we keep that information and our responses to you.
Information We Collect When You Use Our Website
While you are using our site, we collect information on the pages you view, page response times and length of visits to specific pages, how you interacted with each page (including scrolling, clicks and mouse-overs), and methods used to browse away from the page. When you arrive at or leave TheBestDesigns.com, we receive the web address of the site that you came from or are going to.
We collect information about the device you are using, such as the type of device, operating system and platform, the type and version of browser, browser plug-in types and versions, the times you access our website/app and the time zone setting, mobile network information and unique device identifier.
2. How We Use Your Information
Our primary purpose in collecting your information is to provide you with a user-friendly experience on our website. By submitting your information to TheBestDesigns.com, you agree that we may use your information for the following purposes:
Fulfilling Your Requests
We will use your information to:
- Provide you with the information, products and services that you request from us, including the provision of our membership
- Complete any transaction you are undertaking with us
- Administer any promotion, survey or competition that you enter via our website
Communication and Customer Service
We communicate with our users via email to provide requested services and help you manage your account. These activities may include:
- Responding to requests for customer service
- Confirming information concerning a user's identity, business or account activity
- Resolving user complaints
- Conducting customer surveys
- Announcing website changes, enhancements, or news pertaining to our website
- Announcing a newsletter that may be offered in the future, and that you will have the option to opt-in to at that time
We use your email address to:
- Confirm your opening of an account on our website
- Send you information about your account on TheBestDesigns.com
- Send you information about changes, enhancements or new services related to our website
- Send notices and other disclosures required by law
We need to be able to send these messages to current users, and users cannot opt out of these communications. If you do not want to receive these communications, then you will need to request that your account be closed.
Services and Account Management
We will use your information to deliver and improve our services and manage your account, including:
- Verifying your identity during account creation and password reset processes
- Administering our website for internal business administration and operations purposes, including storage, backup, archiving, troubleshooting and data analysis
- Efforts to keep our site safe and secure, including managing and protecting our information technology infrastructure.
Accessing and Changing Your Information
You can review the information you have provided to us and request changes or make changes to your information at any time by logging in to your account and visiting the “My Account” page.
4. Public Information and Sharing with Third Parties
Social Media Platforms and Widgets
Our website includes social media features, such as the Pinterest “Pin It" button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly.
Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms such as Twitter. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We are not in control of the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Links to Third-Party Websites
We are currently partnered with the following websites as affiliates: ElegantThemes.com, Envato.com, Themeforest.com, Themify.com, Themetrust.com. Each of these websites has their own privacy and cookie policies, and we recommend that you read their policies for more information about how they collect and track data.
Where Required by Law
We may disclose necessary information to the police, law enforcement agencies, security agencies and other third parties where we are legally obligated and/or permitted to do so.
Mergers and Acquisitions
6. Data Retention Policy
We retain data for the purposes of reporting, backup, and financial compliance for a period of up to five years. If you make a request to delete your account and your data, we will take steps to delete your data from our system (with the exception of the required data retention for tax or financial reporting). We will make every effort to complete your request within 30 days after the account and data deletion is requested.
If you ask us not to contact you, we will retain that information on a ’Do Not Contact’ list to minimize the risk of contacting you in the future.
7. Security Policy
8. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Our website and services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13. If you believe that a child under the age of 13 has given us personally identifiable information, please contact us at firstname.lastname@example.org.
10. Your Rights as an Account Owner
You have the following rights:
To ask us to correct any information we hold about you if it is incorrect.
While we attempt to keep your information accurate, there may be times when you need to change or correct your information. You can edit your profile at any time by logging onto your account on our website. For technical and security reasons, you will not be able to change your username or email address from within your account, although you can send an email to request these changes.
To ask us to erase your information if we no longer have any reason to hold it, also known as the ‘right to be forgotten’.
Our Data Retention Policy (see number 6 above) explains the circumstances when we can or are obliged to retain information, however outside of those periods we will delete your information in line with our data retention policy and on request. We will maintain a record that you made an erasure request to reduce the likelihood of us contacting you in the future, but we will use that information for no other purpose.
To ask us to return to your information that you provided to us, also known as ‘data portability’.
You can ask us to send you the information you provided to us in electronic format.
To ask us not to process your information where you previously gave consent or where we are exercising our legitimate interest.
If you make a request for us to stop processing your information, we will review this request to see if there is an important reason for processing to continue, and then we will discuss this decision with you.
You cannot object to processing which is a legal obligation or where we must process your information to satisfy a contract that you entered via our website. If you previously gave consent and we processed your data on the basis of that consent, you cannot object to that past processing, although you can request that we stop processing it in the future.
To ask for a copy of the information we hold about you.
We will make every effort to respond to your request within 30 days of the request.
To ask us not to process your information for marketing purposes.
We currently do not send newsletters or marketing emails, although if we ever do, we will announce this in an email to account owners, and you will have the option to opt-in to those newsletter or marketing emails at that time. If you do not opt-in at the time of the announcement, then you will not be contacted with newsletter or marketing emails. If you do opt-in to a newsletter or marketing emails, and you change your mind or want to stop receiving the newsletter later on, you will be able to unsubscribe by clicking an “Unsubscribe” link in that email or by replying to let us know that you want to unsubscribe.
To ask us to delete your account.
You can request to delete your account at any time by sending an email to email@example.com. Your account and any personally identifiable information collected for your account will be deleted, and we will make every effort to respond to this request within 30 days of the request.
11. Contacting Us
The Data Controller
The owner of this website and Data Controller is Angela Rohner at 1031 Mark Twain Drive, Allen, TX 75002, United States of America.
Contacting Us With Questions or Requests
We may amend this policy at any time, if new features are added to TheBestDesigns.com or as we implement improvements to this website. The current version of this policy was last updated on May 23, 2018.